Send request
Share the part number, machine model, brand reference, photos, quantity, and destination country.
Procurement process
A clear RFQ-led sourcing process
Apex helps buyers move from spare parts request to supplier response review, quotation organization, packing coordination, and export support.
Export handoff
PackingDocs+1
Step by step
From request to export-ready preparation
The process is structured so buyers can compare supplier responses and confirm assumptions before coordination moves forward.
Identify part
Apex reviews part references, serial details, old-part photos, dimensions, and application notes.
Match suppliers
China-based supplier responses are checked against the request details and buyer requirements.
Compare quotation
Supplier responses are organized around description, assumptions, packing, lead time, and buyer questions.
Confirm details
Buyer confirmation is aligned with part details, quantity, packing expectations, and destination requirements.
Coordinate checks
Photos, labels, packing details, and supplier clarifications are organized before shipment handoff.
Export support
Apex helps prepare a cleaner handoff for export documents, packing notes, and shipment coordination.
What buyers should send
Better RFQ inputs create clearer quotation responses
Apex can review incomplete requests, but supplier comparison is stronger when buyers send technical and export details early.
Part number
Machine brand and model
Serial number if available
Photos of the old part
Quantity
Destination country, port, or city
Packing, documentation, or shipment notes
How quotations are prepared
Supplier responses are organized around part description, fit assumptions, lead time, packing, and confirmation questions.
Quality and packing coordination
Apex can help request supplier photos, labels, packing details, documents, or third-party check requirements when agreed.
Shipping and export support
Destination, shipment handoff, document expectations, packing dimensions, and freight coordination points are clarified before dispatch.
FAQ
Procurement process FAQ
Can you source parts by part number?+
Yes. A part number is one of the most useful RFQ inputs. Buyers should also send machine model, serial number if available, photos, quantity, and destination country.
Can I send photos instead of a part number?+
Yes. Photos of the old part, label, connector, nameplate, casting mark, packaging, or installation area can help suppliers compare the request.
Can Apex help compare supplier responses?+
Apex helps organize supplier responses, confirmation questions, packing notes, and buyer review points around the RFQ details.
Are you an official dealer of Caterpillar, Volvo, Hyundai, or Doosan?+
No. Brand names, model names, and part numbers are used only for identification and compatibility reference.
Which countries do you ship to?+
Apex supports international sourcing requests for import markets. Shipping details depend on supplier location, part size, packing, destination, and buyer instructions.
What information is needed for an accurate quote?+
Send part number, machine brand and model, serial number if available, photos, part description, quantity, destination port or city, and sourcing notes.
Can you help with packing and export documents?+
Apex can help coordinate packing requirements, packing photos, supplier documents, and export handoff details when agreed with the supplier.
Request a quote
Send your spare parts request and get a clear sourcing response.
Share the part number, machine model, quantity, destination, or a clear photo of the part.
A part number, machine model, or clear photo is enough to get started.